Most Dash customers have a large number of files on local or network drives that they want to import into their Dash account. As it would take too long to upload these using a web browser, we have a file import feature to make this process as painless as possible.

💡 If your assets are in a cloud service such as Dropbox, Google Drive etc, you don't need to follow these instructions! Read this article to learn how to import these assets straight into Dash 👍

The steps below explain how to upload your local or network files to a cloud storage location (an Amazon S3 bucket) and then to import them from there into Dash.

Step 1: Prepare your files locally

Dash's 'import from S3' feature will automatically create folders within Dash to match the directory structure containing the imported files. Therefore, it can be useful to get the files into roughly the right structure, i.e. matching the folder structure you want in Dash, before you start the upload.

💡 Now is a great time to prepare a metadata file if you also want to import metadata to these assets once they are in Dash.

Step 2: Prepare an Amazon S3 bucket

If you want us to create a bucket for you

Let us know if you want us to create a bucket for you. We will then securely send over the Access Key ID, Secret Access Key and bucket name.

If you want to use your own bucket

Follow these steps to create a 'bucket' in Amazon S3 (Amazon's business cloud storage solution that Dash uses).

Once your bucket is created, you will need to know the Access Key ID, Secret Access Key and bucket name.

Step 3: Upload the files to the S3 bucket

Follow these steps to upload files into your s3 bucket from your desktop computer.

Step 4: Import the files from the S3 bucket into Dash

  1. In your Dash account, go to Admin > Import > File import.

  2. In section "Step 1", enter the bucket name.
    Leave the path field empty unless you have specifically located your import files in a sub-folder of the S3 bucket. (Note: If you do enter a folder path, all assets from that folder level in S3 will be imported to the top level in your Dash)

  3. In section "Step 4", enter the Access Key ID and Secret Access Key and click 'Start import'.

ℹī¸ Files we don't import

We don't import the following:

  • Hidden files, i.e. those with a filename starting with a "."

  • Windows thumbnail database files, i.e. those with a filename "Thumbs.db"

Step 5 (optional): Import asset metadata

Now you have imported your files, you might want to update their metadata in bulk as well. See this article to learn how to do a metadata import.

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