If you are experiencing problems with uploading or downloading, your networking might be blocking some of the Dash services. This typically can happen in corporate networks and company-provided VPNs where access to websites is restricted and managed by a central IT team.

If you are experiencing these sorts of problems, please ask your IT team to "whitelist" the following domains:

  • *.brightdash.app

  • *.assetplatform.io

If you still have problems after doing this, please get in touch and we will be happy to help you resolve this.

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